State Farm® Insurance Agent Derek Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
patrick lawler
September 30, 2024
5
out of
5
rating by patrick lawler
"We are switching from another company and Lauren was extremely friendly and helpful in working through the various options and setting up our new policies. Great experience"
We responded:
"Thank you, Patrick, for sharing your experience! I'm happy Lauren was able to assist you with the transition and help set up your new policies. We appreciate your trust in our team and look forward to continuing to provide you with excellent service. If you have any questions or need further assistance, feel free to reach out anytime. - Derek Thomas - State Farm Insurance Agent, Olympia, WA"
Sara Brandonisio
September 25, 2024
5
out of
5
rating by Sara Brandonisio
"Lauren was so kind, patient and helpful in getting my plan set up! 10/10!"
We responded:
"Lauren is a fantastic member of our team, and I'm glad she could assist you with setting up your plan. Your 10/10 rating means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Derek Thomas - State Farm Insurance Agent, Olympia, WA"
Tim Arnold
September 4, 2024
5
out of
5
rating by Tim Arnold
"Very courteous and super helpful I always trust Gloria to provide excellent and knowledgeable service."
We responded:
"Tim, thank you for your kind words and the 5-star rating! I'm glad to hear that Gloria has been providing you with excellent and knowledgeable service. We appreciate your business. If you ever need further assistance, we're here to help! - Derek Thomas"
Macel Reising
July 23, 2024
5
out of
5
rating by Macel Reising
"I worked with Lauren to switch my policy when I moved. She helped make this process extremely easy! Thanks Lauren!"
We responded:
"Hi Macel, and welcome to Olympia! I'm so glad Lauren was able to help with your car insurance. We appreciate your business and are so happy to welcome you to our office! - Derek Thomas"
Jacob Mensinger
June 3, 2024
5
out of
5
rating by Jacob Mensinger
"Lauren Lowell takes the cake!"
We responded:
"You know it! Welcome to State Farm Olympia! We appreciate your business! - Derek Thomas"
Genna Brodsky Chase
May 30, 2024
5
out of
5
rating by Genna Brodsky Chase
"Lauren is a fabulous agent- kind, thorough and personable. In our research, State Farm was the best and most affordable option too. It was an easy decision."
We responded:
"Welcome to State Farm Olympia! We appreciate your business! And thank you for your kind words about Lauren - she really is great! - Derek Thomas"
Tommy
May 10, 2024
5
out of
5
rating by Tommy
"Gloria was thorough and helped me out every step of the way on my review and even saved me some money. Couldn’t have asked for more!"
We responded:
"Gloria is amazing, and so are you. We appreciate your business! - Derek Thomas"
Kraig Hari
May 8, 2024
5
out of
5
rating by Kraig Hari
"Thank you Lauren @ State Farm Olympia for all your help today you really did make this issue easy for me so I’m very grateful for all your help resolving my renter insurance details. I’d be happy to pass your business along when appropriate. Thank you! Randy Troutman"
We responded:
"Hi Randy, Lauren is one of our best. I'm so glad she was able to help with your renters insurance today. We appreciate your business! - Derek Thomas"
nichelsr
May 1, 2024
5
out of
5
rating by nichelsr
"I moved to Washington due to work. Upon getting here I searched for a local State Farm to transfer my insurance. Ever since I've been here Derek and his team have been very helpful and professional. I'd recommend this office to anyone that needs to transfer their insurance from another state."
We responded:
"And we are so glad you found our office! We appreciate you and thank you for your business. We are so glad we get to take care of your insurance needs! - Derek Thomas"
Miles McCollim
April 26, 2024
5
out of
5
rating by Miles McCollim
"Katherine was very friendly and helpful!!!"
We responded:
"Katherine is the best! And so are you! We appreciate your business! - Derek Thomas"
Lynn Cao
April 16, 2024
5
out of
5
rating by Lynn Cao
"Lauren was very nice and helpful. She explained everything very clearly and was able to help me understand more about my insurance. Will definitely talk to her again if I have any more questions or concerns."
We responded:
"Lynn, we appreciate your business! I'm so glad Lauren could help with your car insurance. We're here if you need anything at all! - Derek Thomas"
Don Williams
April 12, 2024
5
out of
5
rating by Don Williams
"The application process for home and auto insurance was informative. My questions were answered, and I feel sure that any future requests for clarification will be thoroughly reviewed and answered."
We responded:
"Hi Don! Welcome (back) to State Farm Olympia! We appreciate your business and I'm so happy Lauren was able to help with you auto insurance and home insurance! Reach out if you need anything further! - Derek "
Julio Espinola
April 5, 2024
5
out of
5
rating by Julio Espinola
"Lauren was very helpful, professional and always kept great communication. I definitely recommend working with them."
We responded:
"Julio, welcome to State Farm Olympia! I'm glad Lauren was able to help with your car insurance! We appreciate your business! - Derek Thomas"
Kevin Leslie
April 1, 2024
5
out of
5
rating by Kevin Leslie
"Great automotive policies! Life insurance coverage for peace of mind and much more. My experience with Derek Thomas State Farm has been great for over 4 years. Helpful service and clear communication from Katherine, she goes above and beyond! I can't say enough good things!"
We responded:
"Kevin, we appreciate your business! Thanks for having your car insurance and your life insurance here at our office. And yes, Katherine is amazing! Thank you for your kind words! - Derek Thomas"
Alan Frost
March 25, 2024
5
out of
5
rating by Alan Frost
"Excellent service! Great information about coverage and things I never knew/thought about with insurance:)"
We responded:
"Hi Alan, I'm so glad we could help with your auto insurance today! Welcome to State Farm Olympia. We appreciate your business! - Derek Thomas"
Susan Kidd
March 19, 2024
5
out of
5
rating by Susan Kidd
"I have used State Farm for much of my adult life. We are moving from out of state & were very happy to speak with Lauren Lowell, who walked me through the application process & set us up with all we needed! I'm also looking forward to connecting for auto insurance once we are in state. Thank you Lauren!!!"
We responded:
"Hi Susan, we at State Farm appreciate your business, and I am so happy to welcome you to our office. Thank you! - Derek Thomas"
Matt F
March 8, 2024
5
out of
5
rating by Matt F
"What a lovely office filled with lovely people! I'm fortunate enough to have met a few team members. Today, Lauren helped me get my new auto policy started. Not only is my monthly premium lower than it's ever been; the process was so quick and incredibly pleasant. Thanks Lauren!"
We responded:
"Hi Matt, welcome to State Farm Olympia! I'm so glad Lauren could help with your auto insurance! We appreciate your business! - Derek Thomas"
Kara Brianne
February 26, 2024
5
out of
5
rating by Kara Brianne
"I was helped by Nick Strange today and he did an excellent job of helping me get a new policy and helping me understand my new policy, all while my toddler was being a complete maniac in the background. He was very knowledgeable and quick to get me an initial quote as well as a new auto/renters policy. He made the entire experience very enjoyable and was very friendly. :)"
We responded:
"Hi Kara, thank you for those kind words! Nick is great - "maniac" toddlers and all! Welcome to State Farm. We appreciate your business! - Derek Thomas"
Robin Houde
February 20, 2024
5
out of
5
rating by Robin Houde
"Excellent customer service! Saving hundreds a month by switching policies and couldn’t be happier."
We responded:
"Hi Robin, welcome to State Farm! I'm so glad Lauren could help with your home and auto insurance. We appreciate you and your business! - Derek Thomas"
cy long
January 26, 2024
5
out of
5
rating by cy long
"Lauren... Thank you for helping us with our auto ins. I was extremely comfortable with you and you made everything so easy and affordable. Looking forward to a long relationship with State Farm. Thanks again :-)"
We responded:
"Lauren is one of our best! Thank you for trusting State Farm with your car insurance. We appreciate your business and want to welcome you to the State Farm family! - Derek Thomas"
keth mcdonald
January 6, 2024
5
out of
5
rating by keth mcdonald
"I am so pleased with the outcome I got for all my insurance needs from Nick. Very helpful and heard my concerns about having proper auto/house insurance."
We responded:
"And we are so pleased to welcome you to our office!! Auto insurance, home, life insurance... we've got you covered! - Derek Thomas"
tee kamoshita
January 3, 2024
5
out of
5
rating by tee kamoshita
"Nick was extremely professional, helpful & knowledgeable. In addition he was able to quote me a very low rate for auto and renter's insurance!"
We responded:
"Nick is one of our best. I am so glad he was able to help with your auto insurance and renters insurance. Welcome to our State Farm office! - Derek Thomas"
Arden Gonta
January 2, 2024
5
out of
5
rating by Arden Gonta
"Nick was very helpful and easy to work with!"
We responded:
"I am so happy to hear that. Welcome to our State Farm office. We appreciate your business! - Derek Thomas"
Linda Stamer
December 21, 2023
5
out of
5
rating by Linda Stamer
"Lauren was helpful and pleasant to work with; and I was satisfied with the policy I got. Thanks Lauren!"
We responded:
"Lauren is great, and so are you! We appreciate your business and want to welcome you to State Farm! - Derek Thomas"
truck me
December 20, 2023
5
out of
5
rating by truck me
"Lauren Lowell @State Farm went above and beyond to help me insure both my vehicles at a very reasonable rate. She even helped me cancel my other insurance which had suddenly raised my premium 55.3% over night. Lauren Lowell @ State Farm was efficient, friendly, informative and she saved me money on my auto insurance costs. She took care of me - Kudos Lauren Lowell @State Farm"
We responded:
"Welcome to State Farm! I am so glad Lauren was able to help. We appreciate your business! - Derek Thomas"