State Farm® Insurance Agent Derek Thomas

"Katherine (at State Farm) has always serviced us with the utmost responsiveness and attention through various life-events – for decades. Highly reliable, communicative and follows up on what she says she'll do. Holding out hope the same level of service continues with Bill's retiring and Derek taking on the command."

"For almost 40 years, this State Farm office has helped my family with trees falling through our roof, earthquake damage, working through all the consequences of being rear-ended in an accident that totalled my car, and the inevitable unexpected towing. And of course, good, affordable coverage. Best of all, I always knew people at State Farm like Gloria, Katherine and Michelle would really listen to me and make things better."

"I'm so happy Katherine and Gloria have continued on with Derek Thomas's office. They are always so helpful and all around great people! Anytime I have a question they ar very responsive. I appreciate having a local agent and staff available as the personalization and accountibility are awesome."

"Have been with this office pretty much my whole life to include when I was a youngling with my parents. This office has been great for my family. When Bill retired, we were sad that we were being required to move to a different agent without my knowledge. State Farm needs to fix this. However, I was very excited and happy to get back to this office after reaching out and speaking to my go to office! The staff at the office, Katherine and Gloria, have been very professional and helpful with all my insurance needs. Katherine is my go to person to help me with my family's insurance needs! Having been in the office recently and meeting Derek, I feel like I'm in great hands with this office! Happy to have been able to come back."

"I have been with State Farm for 40 plus years. Currently have 4 vehicles, home owners and 2 RVs insured. I have had to file many claims with State Farm over the past many years. Both Catherine and Gloria have been very help throughout the years with every policy. Quick in response to issues or question and/or always gets back to you in a timely matter. You don't stay with an insurance company for that many years unless they are doing everything right. We feel like the office staff is an extension of my family. Can't ask for better care and service."

"We have been with State Farm since the early 1970s and always have had friendly and efficient service. Gloria has been a go to contact here in Lacey, Washington for years. Excellent attitude and personality and is a problem solver. Bill Brown and staff have always been great to work with and Derek has made the agent transition easy. Takes a real interest in his clients and keeps the friendly State Farm atmosphere going well. Thanks State Farm staff members!"

"We have been with this State Farm agency for years. When Bill Brown retired our first question when deciding to stay with new owner was finding out if Catherine and Gloria would be staying with the office. These ladies are the reason we stayed. Professional and easy to talk with. So friendly and responsive when we have a question or need with our many accounts. So far with new owner Derek we continue to feel like the office is making sure we have coverages we need and have provided good customer service."