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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Margie and Peter Wyeth

March 24, 2025

5  out of  5
rating by Margie and Peter Wyeth
"Katherine contacted us to suggest a review of our home insurance. It was very useful and she has been very helpful in answering our questions."
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Gary Wengenroth

March 21, 2025

5  out of  5
rating by Gary Wengenroth
"This is a great office with grear inside people to work with. I have been with this State Farm office for over 20 years and with State Farm for over 40 year."
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Kevin Krueger

March 18, 2025

5  out of  5
rating by Kevin Krueger
"Gloria was quite helpful in reviewing our coverage and addressing our insurance needs. We are happy to continue to work with her."
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Kledi

March 13, 2025

5  out of  5
rating by Kledi
"I had an outstanding experience with Lauren! She not only saved me a significant amount of money with better coverage, but she also made the entire transition for both my car and home insurance incredibly smooth and easy. Lauren truly went above and beyond to ensure everything was handled with care. She’s definitely a rockstar in my book. Thank you, Lauren, for all your help!"
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David Deitz

March 6, 2025

5  out of  5
rating by David Deitz
"Lauren did a great job getting me a quote for a new policy on my RV. She was very efficient and responded quickly to my emails when I had additional questions. She expeditiously set up my new policy when I decided to move forward with State Farm. A very pleasant experience overall."
We responded:
"Hi David, welcome to State Farm Olympia, and thank you for your kind words about Lauren. She is great! Enjoy all those travels in your RV! - Derek Thomas"
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John Yarnell

March 4, 2025

5  out of  5
rating by John Yarnell
"Katherine I Sugrue Has always been a great help with my insurance needs. All I need to do is call and she normally has the answer for me right away. State Farm has been very helpful United States. Ene"
We responded:
"John, thank you for your kind words about Katherine. She really is a great help! We appreciate you! - Derek Thomas"
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Vicki LaRitz

March 4, 2025

5  out of  5
rating by Vicki LaRitz
"Gloria was very helpful and pleasant to deal with today. I highly recommend her."
We responded:
"Hi Vicki, thank you for your kind words. I'm glad Gloria was able to help! We appreciate your business! - Derek Thomas"
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Jonathan Halling

March 3, 2025

5  out of  5
rating by Jonathan Halling
"A very smooth transfer for both cars and house insurance. Lauren was exceptional with her level of service. Pleasant, personable and efficient, everything you need from an insurance broker If there had been 6 stars I would have clicked it!"
We responded:
"Hi Jonathan, what kind words. Thank for you the SIX stars! And welcome to State Farm Olympia. We appreciate you! - Derek Thomas"
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Trina Venard

February 22, 2025

5  out of  5
rating by Trina Venard
"Lauren is wonderful. She was very friendly and patient throughout the process. Highly recommend!"
We responded:
"Trina, thank you for your kind words about Lauren! She is great, and we really appreciate you giving her an opportunity to earn your business. Welcome to State Farm! - Derek"
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Joseph Knutson

November 18, 2024

5  out of  5
rating by Joseph Knutson
"Having dealt with insurance companies from across the country, it was very refreshing to deal with Derek Thomas-State Farm. Upon asking for an online quote, Lauren contacted me and made the process a breeze. Lauren was very easy to work with, and took the time to answer all my questions. Very happy I made the switch."
We responded:
"Hi Joseph, that's amazing to hear! Thank you for giving us the opportunity to earn your business. Lauren is amazing and I'll be sure to share your kind words. Welcome to State Farm Olympia! - Derek Thomas"
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Lawrence Sullivan

November 7, 2024

5  out of  5
rating by Lawrence Sullivan
"I can’t say enough good things about the staff that work in the this office, especially Gloria and Katherine. They have provided excellent support and advocated for me on multiple occasions over the years. It really does make a difference when your agent is on your side and it is very clear that Gloria and Katherine care about their customers. I highly recommend them to anyone looking for a supportive insurance agency."
We responded:
"Lawrence, I 100% agree! While we won't always be able to change things, we will always be here to advocate for you and provide the service you deserve. Both Gloria and Katherine are amazing, and we are so happy you trust us with your business! - Derek Thomas"
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Chau Huynh

October 11, 2024

5  out of  5
rating by Chau Huynh
"We have been so pleases with the service. Katherine was so helpful with our windshield claim. Everything got resolved in one day!"
We responded:
"Claims are never fun, but I am so happy Katherine could make the process so smooth. One day is amazing! We appreciate you and thank you for your business! - Derek Thomas"
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Carolyn Heater

October 10, 2024

5  out of  5
rating by Carolyn Heater
"Every question I have gets answered in a timely manner and I always feel I get great service, I have worked with Katherine for years at this office and even with bill retiring I feel it was a great transition to Derek taking over thank you all for your help every time I need it"
We responded:
"Hi Carolyn, we are so thankful for your business and we appreciate the opportunity to serve you! Dealing with insurance can sometimes feel like a hassle - I'm glad the team makes it easy on you! - Derek Thomas"
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Jeffery Pettit

October 8, 2024

5  out of  5
rating by Jeffery Pettit
"Loren Lowell is very professional and very helpful she got me transferred and set up easy peasy. Thank you Loren."
We responded:
"Jeffery, thank you for your review. I'm so glad Lauren could help - easy-peasy is how it's done! Welcome to our office! - Derek Thomas"
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Jory

October 4, 2024

5  out of  5
rating by Jory
"I was helped by a nice woman named Lauren, I don't think you could find better customer service than her. 5/5"
We responded:
"Lauren is a great member of our team. 5/5 for sure! Thank you for trusting us with your insurance needs. Welcome to the State Farm family! - Derek Thomas"
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patrick lawler

September 30, 2024

5  out of  5
rating by patrick lawler
"We are switching from another company and Lauren was extremely friendly and helpful in working through the various options and setting up our new policies. Great experience"
We responded:
"When it comes to insurance, you're right, there are so many options. We're just glad you chose State Farm Olympia, and we're glad we could talk through the options that made the most sense for you! - Derek Thomas"
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Sara Brandonisio

September 25, 2024

5  out of  5
rating by Sara Brandonisio
"Lauren was so kind, patient and helpful in getting my plan set up! 10/10!"
We responded:
"Those words are so important when it comes to your insurance agency - kind, patient, helpful. And they are all true of Lauren, for sure! Thank you for your review, and your business! - Derek Thomas"
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Tim Arnold

September 4, 2024

5  out of  5
rating by Tim Arnold
"Very courteous and super helpful I always trust Gloria to provide excellent and knowledgeable service."
We responded:
"Tim, thank you for your kind words and the 5-star rating! I'm glad to hear that Gloria has been providing you with excellent and knowledgeable service. We appreciate your business. If you ever need further assistance, we're here to help! - Derek Thomas"
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Macel Reising

July 23, 2024

5  out of  5
rating by Macel Reising
"I worked with Lauren to switch my policy when I moved. She helped make this process extremely easy! Thanks Lauren!"
We responded:
"Hi Macel, and welcome to Olympia! I'm so glad Lauren was able to help with your car insurance. We appreciate your business and are so happy to welcome you to our office! - Derek Thomas"
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Jacob Mensinger

June 3, 2024

5  out of  5
rating by Jacob Mensinger
"Lauren Lowell takes the cake!"
We responded:
"You know it! Welcome to State Farm Olympia! We appreciate your business! - Derek Thomas"
Profile photo of Genna Brodsky Chase

Genna Brodsky Chase

May 30, 2024

5  out of  5
rating by Genna Brodsky Chase
"Lauren is a fabulous agent- kind, thorough and personable. In our research, State Farm was the best and most affordable option too. It was an easy decision."
We responded:
"Welcome to State Farm Olympia! We appreciate your business! And thank you for your kind words about Lauren - she really is great! - Derek Thomas"
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Tommy

May 10, 2024

5  out of  5
rating by Tommy
"Gloria was thorough and helped me out every step of the way on my review and even saved me some money. Couldn’t have asked for more!"
We responded:
"Gloria is amazing, and so are you. We appreciate your business! - Derek Thomas"
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Kraig Hari

May 8, 2024

5  out of  5
rating by Kraig Hari
"Thank you Lauren @ State Farm Olympia for all your help today you really did make this issue easy for me so I’m very grateful for all your help resolving my renter insurance details. I’d be happy to pass your business along when appropriate. Thank you! Randy Troutman"
We responded:
"Hi Randy, Lauren is one of our best. I'm so glad she was able to help with your renters insurance today. We appreciate your business! - Derek Thomas"
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nichelsr

May 1, 2024

5  out of  5
rating by nichelsr
"I moved to Washington due to work. Upon getting here I searched for a local State Farm to transfer my insurance. Ever since I've been here Derek and his team have been very helpful and professional. I'd recommend this office to anyone that needs to transfer their insurance from another state."
We responded:
"And we are so glad you found our office! We appreciate you and thank you for your business. We are so glad we get to take care of your insurance needs! - Derek Thomas"
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Miles McCollim

April 26, 2024

5  out of  5
rating by Miles McCollim
"Katherine was very friendly and helpful!!!"
We responded:
"Katherine is the best! And so are you! We appreciate your business! - Derek Thomas"